Privacy Policy

1. Introduction

Welcome to Adgrow, a product of IEXC Ventures Private Limited ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how IEXC Ventures Private Limited collects, uses, discloses, and safeguards your information when you use the Adgrow social media automation platform at adgrow.co.

2. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, and password when you register
• Phone number (optional)
• Social media account credentials connected via OAuth
• Content you create, upload, or schedule through our platform
• Payment and billing information (processed securely via Razorpay)
• Usage data and analytics about how you use our service

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our platform
• Process transactions and send related information
• Send verification emails and transactional notifications
• Respond to your comments and questions
• Monitor and analyze usage patterns to improve our service
• Detect and prevent fraudulent transactions and abuse

4. Social Media Integrations

When you connect your social media accounts (Twitter/X, Instagram, Facebook, Telegram), we access only the permissions required to post content and retrieve analytics on your behalf. We never store your social media passwords. All connections use industry-standard OAuth protocols. You can revoke access at any time from your social media account settings.

5. Data Storage & Security

Your data is stored on secure servers. We implement industry-standard security measures including encryption at rest and in transit, secure OAuth connections, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Services

We use the following third-party services:

• Razorpay — Payment processing
• Resend — Transactional email delivery
• AWS S3 — File and media storage
• OpenAI — AI content generation features

Each of these services has their own privacy policies governing use of your data.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us at support@adgrow.co.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time
• Export your data in a portable format

9. Cookies

We use cookies and similar tracking technologies to maintain your session and preferences. You can control cookie settings through your browser, though disabling cookies may affect platform functionality.

10. Changes to This Policy

IEXC Ventures Private Limited may update this Privacy Policy from time to time. We will notify you of any significant changes by email or by posting a notice on our platform. Your continued use of Adgrow after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact IEXC Ventures Private Limited at:

IEXC Ventures Private Limited
Ghandhipuram, Coimbatore,
Tamil Nadu – 641012, India

support@adgrow.co
+91 97895 39111